Quantum Scalar i2000 Guía de usuario Pagina 55
- Pagina / 544
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Chapter 3 Troubleshooting Your Library
How Does the Library Report Issues?
Scalar i6000 User’s Guide 42
• Physical library configuration
• Library states, such as physical library online or offline, partitions
online
or offline, or robotics enabled or disabled
• Time stamps of recent activity
• Report summary
• Report details for the ticket
The notification also includes a repair page attachment. This page
provides
a problem description and corrective actions you or a customer
service engineer (CSE) can perform. For more information about repair
pages, see
Viewing Repair Pages on page 61.
A notification e-mail contains helpful information
about a ticket and how to resolve it. However, the
notification represents a condition that existed at a
certain time in the past. The notification might not
reflect the current situation. The notification
indicates a specific ticket ID, so you should find
and examine that specific ticket in the LMC. The
ticket reflects the real-time status of the issue. For
more information about accessing tickets, see
Working With Tickets on page 43.
Note
- Scalar i6000 1
- Contents 3
- Scalar i6000 User’s Guide iv 4
- Scalar i6000 User’s Guide v 5
- Scalar i6000 User’s Guide vi 6
- Scalar i6000 User’s Guide vii 7
- Scalar i6000 User’s Guide ix 9
- Scalar i6000 User’s Guide x 10
- Scalar i6000 User’s Guide xi 11
- Scalar i6000 User’s Guide xii 12
- About This Guide and Your 14
- Product Safety Statements 15
- Scalar i6000 User’s Guide 2 15
- Scalar i6000 User’s Guide 3 16
- Mercury Statement 16
- Product Model Number 17
- Scalar i6000 User’s Guide 5 18
- Scalar i6000 User’s Guide 6 19
- Description 20
- Chapter 2 Description 21
- Scalar i6000 User’s Guide 8 21
- Figure 1 Front View of a 21
- Control Module and Expansion 21
- Scalar i6000 User’s Guide 9 22
- Library Features 23
- Scalar i6000 User’s Guide 11 24
- Scalar i6000 User’s Guide 12 25
- Control Module 26
- Scalar i6000 User’s Guide 14 27
- Expansion Modules 28
- Scalar i6000 User’s Guide 16 29
- Figure 3 Expansion Module 29
- Scalar i6000 User’s Guide 17 30
- Figure 4 Expansion Module 30
- Library Management Module 31
- Scalar i6000 User’s Guide 19 32
- Figure 5 Library Management 32
- Module Boards 32
- I/O Management Units 33
- Scalar i6000 User’s Guide 21 34
- Scalar i6000 User’s Guide 22 35
- Cartridge Accessor 36
- Import/Export Stations 36
- Scalar i6000 User’s Guide 24 37
- Cartridges 38
- Cartridge Magazines 39
- Support for WORM 42
- Tape Drives 42
- Scalar i6000 User’s Guide 30 43
- Scalar i6000 User’s Guide 32 45
- Table 3 DLT Drive and 45
- Cartridge Compatibility 45
- Mixed Media Support and Rules 46
- Scalar i6000 User’s Guide 34 47
- Figure 10 Magazine 47
- Installation Order 47
- Power System 49
- Troubleshooting Your Library 50
- Scalar i6000 User’s Guide 38 51
- Figure 12 Status Indicator 51
- Scalar i6000 User’s Guide 39 52
- Table 4 Severity Levels 52
- Assigned to Tickets 52
- Scalar i6000 User’s Guide 40 53
- Scalar i6000 User’s Guide 41 54
- Scalar i6000 User’s Guide 42 55
- Working With Tickets 56
- Scalar i6000 User’s Guide 44 57
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- Scalar i6000 User’s Guide 48 61
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- Scalar i6000 User’s Guide 51 64
- Viewing Ticket Details 65
- Scalar i6000 User’s Guide 53 66
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- Table 5 Report Criteria 80
- Scalar i6000 User’s Guide 68 81
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- Scalar i6000 User’s Guide 83 96
- Figure 13 Locations and 96
- Colors of Blade Status LEDs 96
- Scalar i6000 User’s Guide 84 97
- Scalar i6000 User’s Guide 85 98
- Status LED States 98
- Scalar i6000 User’s Guide 86 99
- Table 8 Blade Status LED 99
- States - Normal Conditions 99
- Interpreting LEDs 100
- Scalar i6000 User’s Guide 87 100
- Channel Drive Sled (UDS-2) 100
- Scalar i6000 User’s Guide 89 102
- Drive Sleds 102
- Scalar i6000 User’s Guide 90 103
- States (UDS-2 and UDS-3) 103
- Table 10 Drive Sled Status 104
- Scalar i6000 User’s Guide 91 104
- Scalar i6000 User’s Guide 93 106
- Scalar i6000 User’s Guide 94 107
- Scalar i6000 User’s Guide 95 108
- MCB Ethernet Port LEDs 108
- Scalar i6000 User’s Guide 96 109
- Ethernet Port LED States 109
- Scalar i6000 User’s Guide 97 110
- MCB FC / SCSI Port LEDs 110
- Scalar i6000 User’s Guide 99 112
- Figure 21 Locations of LBX 112
- Terminator LEDs (Version 03) 112
- Scalar i6000 User’s Guide 100 113
- Table 16 113
- LBX LED Version 03 113
- Scalar i6000 User’s Guide 102 115
- Supply LED States (Continued) 115
- Scalar i6000 User’s Guide 103 116
- Scalar i6000 User’s Guide 104 117
- Scalar i6000 User’s Guide 105 118
- Scalar i6000 User’s Guide 106 119
- Accessing Online Help 120
- Configuring Your Library 121
- Running the Setup Wizard 122
- Enabling Licenses 123
- Scalar i6000 User’s Guide 111 124
- Working With Partitions 125
- Scalar i6000 User’s Guide 113 126
- Scalar i6000 User’s Guide 114 127
- Scalar i6000 User’s Guide 115 128
- Scalar i6000 User’s Guide 116 129
- Table 18 Sampling of Media 129
- Type Identifiers 129
- Scalar i6000 User’s Guide 117 130
- Type Identifiers (Continued) 130
- Scalar i6000 User’s Guide 119 132
- 2 Click Next 133
- The Setup 133
- 3 Click Next 133
- 4 Click Create 134
- 5 Click Next 135
- Scalar i6000 User’s Guide 123 136
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- Scalar i6000 User’s Guide 149 162
- Managing Connectivity 163
- Scalar i6000 User’s Guide 151 164
- Scalar i6000 User’s Guide 152 165
- Scalar i6000 User’s Guide 153 166
- Scalar i6000 User’s Guide 154 167
- Table 20 FC I/O Blade Port 167
- Settings 167
- Scalar i6000 User’s Guide 155 168
- Scalar i6000 User’s Guide 156 169
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- Scalar i6000 User’s Guide 158 171
- Scalar i6000 User’s Guide 159 172
- Scalar i6000 User’s Guide 160 173
- Scalar i6000 User’s Guide 161 174
- Specifying the Date and Time 175
- Scalar i6000 User’s Guide 163 176
- Configuring E-mail 177
- Scalar i6000 User’s Guide 165 178
- Scalar i6000 User’s Guide 166 179
- Scalar i6000 User’s Guide 167 180
- Table 21 Severity Levels 181
- Assigned to Issues 181
- Scalar i6000 User’s Guide 168 181
- Scalar i6000 User’s Guide 169 182
- Scalar i6000 User’s Guide 170 183
- Scalar i6000 User’s Guide 171 184
- Scalar i6000 User’s Guide 172 185
- Configuring Devices 186
- Scalar i6000 User’s Guide 174 187
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- Table 22 Show Details 211
- Scalar i6000 User’s Guide 199 212
- Table 23 212
- Descriptors 212
- Scalar i6000 User’s Guide 200 213
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- Scalar i6000 User’s Guide 213 226
- Configuring Drive Cleaning 227
- Scalar i6000 User’s Guide 215 228
- Scalar i6000 User’s Guide 216 229
- Scalar i6000 User’s Guide 217 230
- Scalar i6000 User’s Guide 218 231
- Registering SNMP Traps 232
- Scalar i6000 User’s Guide 220 233
- Scalar i6000 User’s Guide 221 234
- Configuring Library Security 235
- Scalar i6000 User’s Guide 223 236
- Scalar i6000 User’s Guide 224 237
- Scalar i6000 User’s Guide 225 238
- Scalar i6000 User’s Guide 226 239
- Scalar i6000 User’s Guide 227 240
- Using LDAP 241
- Scalar i6000 User’s Guide 229 242
- Scalar i6000 User’s Guide 230 243
- Scalar i6000 User’s Guide 231 244
- Scalar i6000 User’s Guide 232 245
- Scalar i6000 User’s Guide 233 246
- Scalar i6000 User’s Guide 234 247
- EKM Management Solutions 248
- Scalar i6000 User’s Guide 236 249
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- Scalar i6000 User’s Guide 257 270
- Scalar i6000 User’s Guide 258 271
- Scalar i6000 User’s Guide 259 272
- Scalar i6000 User’s Guide 260 273
- Setting Aisle Lights 274
- Running Your Library 275
- Logging On and Off 276
- Scalar i6000 User’s Guide 264 277
- Scalar i6000 User’s Guide 265 278
- Scalar i6000 User’s Guide 266 279
- Scalar i6000 User’s Guide 267 280
- Scalar i6000 User’s Guide 268 281
- Operator Panel 282
- Table 25 Status Indicator 284
- Table 26 Power Indicator 284
- Scalar i6000 User’s Guide 271 284
- Scalar i6000 User’s Guide 272 285
- Figure 24 LMC (Local Touch 285
- Scalar i6000 User’s Guide 273 286
- With Partition View Shown) 286
- Scalar i6000 User’s Guide 274 287
- Scalar i6000 User’s Guide 284 297
- Scalar i6000 User’s Guide 285 298
- Information Panel 298
- Scalar i6000 User’s Guide 288 301
- Scalar i6000 User’s Guide 289 302
- Rack Numbering Locations 302
- Scalar i6000 User’s Guide 291 304
- Scalar i6000 User’s Guide 293 306
- Scalar i6000 User’s Guide 294 307
- Figure 32 Example Location 307
- Coordinates 307
- Scalar i6000 User’s Guide 295 308
- Drives Dialog 308
- Scalar i6000 User’s Guide 296 309
- Figure 34 Location 309
- Coordinates for Drives 309
- 1 1-8 1 1-12 1 1 310
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- Scalar i6000 User’s Guide 300 313
- Figure 37 I/O Management 313
- Unit Bay Numbering 313
- Scalar i6000 User’s Guide 301 314
- Table 31 Blade Location 314
- Scalar i6000 User’s Guide 302 315
- Changing the Library’s State 316
- Scalar i6000 User’s Guide 304 317
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- Scalar i6000 User’s Guide 316 329
- Powering Off the Library 330
- Powering On the Library 331
- Scalar i6000 User’s Guide 319 332
- Scalar i6000 User’s Guide 320 333
- When Robotics Are Not Ready 334
- Scalar i6000 User’s Guide 322 335
- Table 33 Menu Commands 335
- When Robotics Are Disabled 335
- Scalar i6000 User’s Guide 323 336
- Maintaining Your Library 337
- Scalar i6000 User’s Guide 325 338
- Monitoring the Library 339
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- Blade Status dialog box 345
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- Maintenance Actions 371
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- Update Software Wizard 397
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- Dialog Box 446
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- Table 34 Test Results 450
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- Figure 39 Report Window 452
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- Figure 40 Joint Alignments 454
- Graphical Report 454
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- Figure 42 Horizontal 458
- Alignments Graphical Report 458
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- Figure 44 Boundary/ 462
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- Figure 45 Get/Put Graphical 464
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- Figure 46 Scan Fiducials 466
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- Figure 48 Example Test Log 470
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- 5 Click Start 472
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- Running MeDIA Test Reports 500
- Running MeDIA Test Reports 501
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- Using Sift Sort 505
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- Retrieving MIBs 510
- Maintaining Air Filters 511
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- Working With Cartridges and 516
- Barcodes 516
- Handling Cartridges Properly 517
- Write-Protecting Cartridges 518
- Barcode Requirements 519
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- Installing Barcode Labels 521
- Using Cleaning Cartridges 522
- Managing Media 523
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- I/E station displayed 525
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- Frequently Asked Questions 534
- 1The serial number 535
- 1For LTO media 535
- 1Cartridges must have an 536
- 1If your library 536
- Glossary 537
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