Quantum Scalar 10K Instrucciones de operaciones Pagina 277
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Overview 6-3
September 2007
7-
Overview
This chapter contains information on error messages, how to
resolve a stuck accessor, and frequently asked questions. This
chapter is organized as follows:
• Understanding Error Messages below
• Operator Intervention Messages on page 6-4
• Service Action Codes on page 6-11
• Resolving a Stuck Accessor on page 6-40
• Error Log Form on page 6-41
• Frequently Asked Questions on page 6-42
Understanding Error Messages
When a failure occurs, the Scalar 10K firmware performs error
recovery and reporting. The Scalar 10K reports two types of
error messages: operator panel intervention messages and
Service Action Codes (SACs).
An operator intervention message is generated and displayed
on the operator panel when operator intervention is required.
For more information on operator intervention messages,
refer to Operator Intervention Messages on page 6-4.
A SAC is generated and displayed on the operator panel for a
failure that might require a service call. Depending on the
SAC, operator intervention and/or a service call is required.
For more information on SACs, refer to Service Action Codes on
page 6-11.
- 6FDODU 1
- Contents 3
- Operation 4
- Menus and Commands 5
- 1-vi Contents 6
- Contents 1-vii 7
- Processing Media 8
- Error Messages 9
- 1-x Contents 10
- 6-00058-05 Rev A 10
- 2-xii Figures 12
- Figures 2-xiii 13
- 2-xiv Figures 14
- Figures 2-xv 15
- 2-xvi Figures 16
- Figures 2-xvii 17
- 2-xviii Figures 18
- Figures 2-xix 19
- 2-xx Figures 20
- Figures 2-xxi 21
- 2-xxii Figures 22
- 3-xxiv Tables 24
- About This 25
- About This Guide 27
- Product Safety Statements 27
- Mechanical Locks 28
- Main Power Switch 28
- Barcode Scanner 28
- Equipment 29
- Product Model Number 29
- 1-6 About This Guide 30
- SENSITIVE 31
- ... Setup 32
- 1-10 About This Guide 34
- Description 35
- General Description 37
- Dual Aisle Configuration 38
- Modules 2-5 39
- Control Module 40
- Accessor Module 40
- Expansion Module 40
- Drive Module 41
- Tower Module 41
- Internal Components 42
- Internal Components 2-9 43
- Storage Assemblies 44
- Internal Components 2-11 45
- Cartridge Accessor 46
- Tape Cartridges 47
- Insert/Eject Station 48
- Internal Components 2-15 49
- Connectivity 50
- Connectivity 2-17 51
- SCSI Connectivity 52
- Scalar DLC 53
- Redundant Servers 54
- Scalar DLC 2-21 55
- Remote Library Management 56
- Using the Operator Panel 59
- MAIN SCREEN 60
- Using the Operator Panel 3-5 61
- 3-6 System Description 62
- Starting the Scalar 10K 63
- Shutting Down the Scalar 10K 64
- Emergency Shutdown 65
- Restarting the Scalar 10K 66
- Supported Browsers 67
- RMU Prerequisites 67
- Setting up the RMU 68
- Checking Status and General 70
- Information 70
- Configuring SNMP 71
- Downloading the SNMP MIB File 72
- Configuring RMU Users 73
- Configuring the Time and Date 74
- Updating Firmware 75
- Viewing Diagnostic Files 76
- Viewing Logs 77
- Getting Help 77
- Rebooting the RMU 77
- 3-22 System Description 78
- Menus and 79
- Commands 79
- Special Characters or Cursors 84
- Help Button 85
- Operator Intervention Message 85
- 4-8 Menus and Commands 86
- Main Menu 87
- Mode Dialog 88
- Mode Dialog 4-11 89
- Status Menu 90
- Element Address 92
- Mixed-Media Support 93
- Status Menu 4-17 95
- Reservations Dialog 97
- 4-20 Menus and Commands 98
- System Dialog 99
- Element Dialog 100
- Status Menu 4-23 101
- September 2007 101
- 4-24 Menus and Commands 102
- Logs Submenu 103
- Error Log Dialog 104
- Command Log Dialog 104
- Print Log Dialog 105
- Print Inventory Dialog 106
- Firmware Submenu 107
- Drives Submenu 108
- Drive State Dialog 109
- Status Menu 4-33 111
- 4-34 Menus and Commands 112
- Media Info Dialog 113
- Drive Log Dialog 114
- Firmware Dialog 115
- Towers Submenu 116
- IE Stations Dialog 117
- Commands Menu 118
- Move Submenu 119
- Position Gripper Dialog 120
- Commands Menu 4-43 121
- Position Scanner Dialog 122
- Commands Menu 4-45 123
- Move Media Dialog 124
- Commands Menu 4-47 125
- 4-48 Menus and Commands 126
- Inventory Dialog 127
- 4-50 Menus and Commands 128
- Insert/Eject Submenu 129
- Insert Screen 130
- Insert Clean Tape Dialog 131
- Commands Menu 4-55 133
- Eject Dialog 134
- Commands Menu 4-57 135
- Eject Clean Tape Dialog 136
- Commands Menu 4-59 137
- Database Menu 138
- 4-62 Menus and Commands 140
- Config Dialog 141
- Setup Menu 142
- Trace Submenu 143
- SCSI Submenu 144
- Target ID Dialog 145
- Parity Dialog 146
- Ports Dialog 147
- Host Dialog 148
- Security Submenu 149
- User Security 150
- Setup Menu 4-73 151
- I/E Security 152
- Setup Menu 4-75 153
- Reset Passwords 154
- Media Dialog 155
- 4-78 Menus and Commands 156
- Capacity Submenu 157
- Storage Dialog 158
- and the 159
- RMU Submenu 160
- IP Dialog 161
- More Submenu 162
- Setup Menu 4-85 163
- ID Dialog 166
- Setup Menu 4-89 167
- Drive changes do not take 167
- 4-90 Menus and Commands 168
- Setup Menu 4-91 169
- 4-92 Menus and Commands 170
- Setup Menu 4-93 171
- Cleaning Submenu 172
- IE Station Submenu 173
- Drives Dialog 174
- View Dialog 176
- Utils Menu 177
- Screen Dialog 178
- Utils Menu 4-101 179
- Audio Dialog 180
- Time Dialog 181
- Snap Shot Screen 182
- Date Dialog 182
- Speed Dialog 183
- Lights Dialog 183
- Initialize Dialog 185
- Activate Dialog 186
- Vary Off Dialog 187
- Vary On Dialog 188
- Operations Submenu 189
- Update Microcode Dialog 190
- Utils Menu 4-113 191
- Clean Drives Dialog 192
- Utils Menu 4-115 193
- Unload Drives Dialog 194
- Utils Menu 4-117 195
- Dismount Drives Dialog 196
- Utils Menu 4-119 197
- Utils Menu 4-121 199
- Service Menu 201
- Diags Submenu 203
- Accessor Submenu 204
- Move Dialog 205
- Gripper Submenu 207
- Get/Put Storage Dialog 208
- Service Menu 4-131 209
- Get/Put Drives Dialog 211
- Step Dialog 213
- Scanner Submenu 214
- Verify Dialog 215
- Trigger Dialog 216
- Fiducial Test Dialog 217
- Tower Submenu 218
- Service Menu 4-141 219
- DI/DO Submenu 221
- 4-144 Menus and Commands 222
- Sensors Submenu 223
- Wrap Dialog 224
- Real Time 225
- 4-148 Menus and Commands 226
- Service Menu 4-149 227
- Locks Dialog 228
- Self Test Dialog 229
- P/S Submenu 230
- UDS Power 231
- Library Submenu 232
- Corner Moves 233
- Teach Submenu 234
- Service Menu 4-157 235
- Continue Dialog 236
- Current Dialog 237
- Service Menu 4-161 239
- Bays Dialog 240
- Service Menu 4-163 241
- Drive Dialog 242
- Service Menu 4-165 243
- Gripper Dialog 244
- Service Menu 4-167 245
- SAC Dialog 246
- Demo Dialog 247
- Verify Submenu 249
- Advanced Submenu 250
- About Screen 251
- 4-174 Menus and Commands 252
- Processing 253
- Overview 255
- Tape Cartridge Maintenance 255
- Handling Tape Cartridges 256
- Storing Tape Cartridges 256
- Acclimating Tape Cartridges 257
- Transporting Tape Cartridges 257
- Inserting Tape Cartridges 258
- Manually Bulk Loading Tape 259
- Cartridges 259
- 5-8 Processing Media 260
- 6-00058-05 Rev A 260
- Use two hands to 260
- Inserting Tape Cartridges 5-9 261
- 5-10 Processing Media 262
- Ejecting Tape Cartridges 263
- Understanding Barcodes 264
- Applying Labels 265
- Barcode Label Restrictions 266
- Understanding Barcodes 5-15 267
- Cleaning Drives 268
- Insert a Cleaning Cartridge 271
- Eject a Cleaning Cartridge 273
- AutoClean 274
- Messages 275
- Understanding Error Messages 277
- 6-4 Error Messages 278
- 6-6 Error Messages 280
- 6-8 Error Messages 282
- 6-10 Error Messages 284
- Service Action Codes 285
- 6-12 Error Messages 286
- Service Action Codes 6-13 287
- First 3592 Drive Module with 288
- Four Drive Bays 288
- First 3590 Drive Module with 288
- Service Action Code Table 289
- 6-16 Error Messages 290
- Service Action Codes 6-17 291
- 6-18 Error Messages 292
- Service Action Codes 6-19 293
- 6-20 Error Messages 294
- Service Action Codes 6-21 295
- 6-22 Error Messages 296
- Service Action Codes 6-23 297
- 6-24 Error Messages 298
- Service Action Codes 6-25 299
- 6-26 Error Messages 300
- Service Action Codes 6-27 301
- 6-28 Error Messages 302
- Service Action Codes 6-29 303
- 6-30 Error Messages 304
- Service Action Codes 6-31 305
- 6-32 Error Messages 306
- Service Action Codes 6-33 307
- 6-34 Error Messages 308
- Service Action Codes 6-35 309
- 6-36 Error Messages 310
- Service Action Codes 6-37 311
- 6-38 Error Messages 312
- Service Action Codes 6-39 313
- Resolving a Stuck Accessor 314
- Error Log Form 315
- Frequently Asked Questions 316
- 6-44 Error Messages 318
- Index in-3 321
- Index in-5 323
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