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Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
54 LTO-4 (Model B) Half-Height Tape Drive User’s Guide
Using a Serial-attached
SCSI Host Bus Adapter
To achieve the very best performance from your LTO-4 (Model B) Half-
Height Tape Drive and optimize your backup operations, always attach
the drive to a serial-attached SCSI controller that supports 3 GBytes per
sec. per port transfer rate.
HBA Preinstallation
Checks
Before installing the HBA, check and record your current system
configuration. For example:
Refer to your operating system documentation for specific information
on reviewing your system configuration.
After installing the SCSI HBA, restart the system. Then, ensure that the
operating system recognizes the HBA and that there are no conflicts
with other adapters.
Troubleshooting Suggestions
Computer Does Not
Start
If the computer started and operated properly before installing a SCSI
HBA and the LTO-4 (Model B) Half-Height Tape Drive, but does not start
now:
1 Remove the SCSI HBA.
In the . . . operating
system,
You can find information on any currently
installed SCSI HBA by . . .
Windows 2000 1 Double-clicking
Administrative Tools in
the Control Panel
2 Clicking
Computer Management > Device
Manager
3 Clicking the SCSI host adapters listed
4 Clicking
Properties to view the Resources
tab
UNIX/Linux Viewing the boot log text file.
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