
Quantum SuperLoader 3 User’s Guide 99
Chapter 8
Logs and Troubleshooting
This chapter covers information about logs and troubleshooting of the
autoloader. The following topics are available:
• Before Contacting Customer Support
• “Autoloader Logs” on page 103
• “
Tape D riv e Lo g s” on page 115
• “
POST Failure Logs” on page 117
• “
Returning the Autoloader for Service” on page 117
Before Contacting Customer Support
Errors that you may experience with your autoloader can range from
severe hardware damage to simple connection problems. Before you
return your autoloader, you may be able to fix the problem yourself by
following some basic troubleshooting procedures.
Other than drive cleaning, there is no recommended routine
maintenance for the Quantum SuperLoader 3 autoloader.
The front LCD provides some troubleshooting capabilities, but is limited.
On-board Remote Management provides more detailed information
Comentarios a estos manuales