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Chapter 6 Troubleshooting Guide

Troubleshooting Suggestions

58 LTO-5 Tape Drive User’s Guide

HBA Preinstallation

Checks

Before installing the HBA, check and record your current system

configuration. For example:

Refer to your operating system documentation for specific information

on reviewing your system configuration.

After installing the SCSI HBA, restart the system. Then, ensure that the

operating system recognizes the HBA and that there are no conflicts

with other adapters.

Troubleshooting Suggestions

If a problem occurs, the first step is to try to establish whether the

problem lies with the cartridge, the drive, the host computer and

connections, or the way the system is being operated.

Has the system just been installed?

There could be an installation problem:

1 Check through the information in the relevant installation chapter

of this guide (Chapter 2, Installation Procedures

In the . . . operating

system,

You can find information on any currently

installed SCSI HBA by . . .

Windows 2000 1 Double-clicking

Administrative Tools in

the Control Panel

2Clicking

Computer Management > Device

Manager

3 Clicking the SCSI host adapters listed

4Clicking

Properties to view the Resources

tab

UNIX/Linux Viewing the boot log text file.

1 2 ... 67 68 69 70 71 72 73 74 75 76 77 ... 95 96

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Quantum TC-L53FN-AR Guía de usuario Pagina 72