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Chapter 6 Troubleshooting Guide

Troubleshooting Suggestions

60 LTO-5 Tape Drive User’s Guide

Are you using new cartridges or a different brand of

cartridge? Have you been using the particular cartridge for a

very long time?

The problem could lie with the cartridge:

1 Check through the Chapter 3, Operation

and table 3 on page 31.

2 Check that you are using an Ultrium cartridge. Compatible media

can be recognized by the Ultrium logo, which is the same as the

logo on the front of your drive.

3 Use the correct media type:

• Ultrium 3TB R/W or Ultrium 3TB WORM cartridges with LTO-5

tape drives

• Ultrium 1.6TB R/W or Ultrium 1.6TB WORM cartridges with LTO-

4 tape drives

• Ultrium 800 GB R/W or Ultrium 800 GB WORM cartridges with

LTO-3 tape drives

• Ultrium 400 GB R/W cartridges with LTO-2 tape drives

4 Has the cartridge been write-protected, see Write Protecting a Tape

Cartridge on page 29?

5 Clean the tape heads with the cleaning cartridge, see Cleaning the

Tap e D r iv e on page 34. Make sure you are using the Ultrium

Universal cleaning cartridge, C7978A.

6 If the Ta p e L E D is flashing, the cartridge is probably faulty. Try using

a different cartridge.

7 Try the operation again.

8 If the problem still occurs and you have not yet replaced the

cartridge, try using a different cartridge.

9 If the problem is still there, the problem probably lies with the drive

or the host computer.

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Quantum TC-L53FN-AR Guía de usuario Pagina 74