
Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
LTO-5 Tape Drive User’s Guide 61
Has the drive been moved recently? Have any cables been
disconnected and reconnected? Has the environment
changed—unusually hot, cold, damp or dry? Has there been
dust or dirt near the drive. Have reasonable precautions
against static been taken?
The problem could lie with the drive:
1 Check the cables and connectors.
2 Clean the tape heads with the cleaning cartridge.
3 If the problem persists, check the environmental conditions against
the specified limits, see table 11
on page 59. Perhaps move the drive
to a more suitable site.
Has a new operating system been installed in the host
computer? Has new backup software been installed?
The problem could lie with the host or the software. Consult the
computer's operating manuals, the software manual, or seek help from
a service engineer.
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