Quantum TC-L53FN-AR Guía de usuario Pagina 86

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Chapter 6 Troubleshooting Guide
Encryption Troubleshooting
72 LTO-5 Tape Drive User’s Guide
9 If the cartridge is still jammed, the tape drive has failed. Contact
customer support at http://www.quantum.com/support.
Encryption Troubleshooting
Ensure that you are using an LTO-5 tape drive and Ultrium 3TB or
1.6TB media, respectively.
Ensure that your software supports hardware encryption. It may be
necessary to update the software. Consult your software vendor for
more information.
Ensure that the correct key or pass phrase has been entered.
Ensure that your HBA supports the encryption commands. It may be
necessary to update the firmware.
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