
Chapter 6 Troubleshooting Guide
Troubleshooting Suggestions
LTO-5 Tape Drive User’s Guide 59
2 Has the system booted? If not, check that all hard disks are correctly
seated in the hard disk bay and then check the cabling between the
disks and the SAS controller.
3 Does an error appear during the boot sequence about a change to
the RAID configuration? This error only appears if you have used the
supplied cable to replace an existing SAS cable. Check the cabling
between the disks and the SAS controller. If the problem persists,
you have probably disconnected a hard disk drive bay that was in
use.
4 Has the system booted but the operating system has not seen the
tape drive? Check that the drive has power, the READY light should
be illuminated. If it is not, check that the power cord is connected
correctly to the tape drive. If READY is illuminated, check the
cabling between the tape drive and the SAS controller. Ensure that
the HBA port to which the drive is connected is enabled. If an
external drive was powered on after the server, power cycle the
server.
5 Are appropriate Tape drivers as well as supported application
software installed on the host?
6 Check the environmental conditions against the specified limits (see
table 11
).
Table 11 Environmental
Specifications for the LTO-5
Ta p e D r i v e
Temperature Range Non-condensing humidity range
Operating
50° to 95° F (10° to 40° C) at a
minimum of 8 CFM airflow
20 to 80% RH (non-condensing)
Storage
-40° to 151° F (-40° to 66° C) 10 to 95% RH (non-condensing)
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