
A-10
SCSI REFERENCE 1014826
CHAPTER A—ERROR CODES
Service Busy The library is executing a
command issued from the
backup application when a
command is issued from the
operator panel.
Wait until the library has finished its current
operation, then retry the requested operation.
Servo Failure The library’s cartridge
handling mechanism (robot)
has experienced a problem.
1. Reset the library and retry the operation.
2. If the error persists, contact Tandberg Data
Technical Support or your service provider.
Servo Jammed The library’s cartridge
handling mechanism (robot)
is jammed.
1. Reset the library and retry the operation.
2. If the error persists, contact Tandberg Data
Technical Support or your service provider.
Servo Timeout The library’s cartridge
handling mechanism (robot)
was unable to complete an
operation within a specified
time frame.
1. Reset the library and retry the operation.
2. If the error persists, contact Tandberg Data
Technical Support or your service provider.
Servo Unsafe The library’s cartridge
handling mechanism (robot)
has detected an unsafe
situation for the media.
1. Reset the library and retry the operation.
2. If the error persists, contact Tandberg Data
Technical Support or your service provider.
Set Date Fail The library could not set the
date on a USB file or
directory.
1. Ensure that the USB device is securely
inserted and retry the operation.
2. Retry with another USB device.
If the error persists, contact Tandberg Data
Technical Support or your service provider.
Set Time Fail The library could not set the
time on a USB file or
directory.
1. Ensure that the USB device is securely
inserted and retry the operation.
2. Retry with another USB device.
If the error persists, contact Tandberg Data
Technical Support or your service provider.
Slot Empty The command cannot be
completed because the slot
does not contain a cartridge.
Select a slot that has a cartridge and retry the
operation.
Slot Full The command cannot be
completed because the slot
already contains a cartridge.
Do one of the following:
Empty the slot and retry the operation.
Select a slot location that does not contain a
cartridge and retry the operation.
Software Error The library has experienced
a fatal microcode error.
1. Reset the library and retry the operation.
2. If the error persists, contact Tandberg Data
Technical Support or your service provider.
Table A-1 Library LCD error messages (continued)
Error Message Description Corrective Action
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