Quantum TC-L32BX-EY Guía de usuario descargar pdf (Pagina 87)

Chapter 7 Troubleshooting Guide

Troubleshooting Suggestions

LTO-3 Half-Height Tape Drive User’s Guide 73

2 If other LEDs are on, reset the tape drive by either:

• Pressing and holding the Eject button on the front panel for more

than 5 seconds and releasing it (both internal and tabletop

drives),

• Or by cycling the drive AC power switch off and on (tabletop

tape drive only).

3 Verify that the tape drive passes the Power On Self Test by viewing

LED activity. All LEDs should be off for approximately 20 to 30

seconds after the tape drive resets.

If the amber

Status LED is on and the orange Error LED is flashing

fast to indicate a Power On Self Test error, contact Technical Support

to resolve the possible problem with the tape drive.

4 If the

Power LED is on, all the other LEDs are off, and you still cannot

load a tape cartridge into the tape drive, examine the tape and the

inside of the tape drive.

• Verify that:

• There are no tape labels interfering with tape insertion.

• Tape labels are only on proper tape surfaces, and that labels

are flat and not curled.

• The tape drive opening is free of debris and tape labels.

• The tape pin and tape are fully within the cartridge.

• If you are inserting a cleaning cartridge, verify that the cleaning

tape:

• Is valid. The tape drive ejects unsupported cleaning tapes.

• Has not expired. See table 4

on page 37 for Cleaning

Cartridge at EOT.

5 Attempt to insert a different tape cartridge.

6 If a tape still cannot be inserted into the tape drive, contact Technical

Support to resolve the possible problem with the tape drive.

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Quantum TC-L32BX-EY Guía de usuario Pagina 87