Quantum TC-L32BX-EY Guía de usuario descargar pdf (Pagina 93)

Chapter 7 Troubleshooting Guide

Troubleshooting Suggestions

LTO-3 Half-Height Tape Drive User’s Guide 79

The following subsections provide troubleshooting guidelines for dealing

with the most common TapeAlert error conditions.

Backup Failure TapeAlert Messages

A number of problems can cause a backup operation to fail.

1 Review the configuration subsections in chapter 2,

Installation

Procedures, on page 5 and verify that the SCSI bus is properly

configured and terminated.

2 Retry the backup operation if you make any changes are made to the

SCSI cabling or termination, or if you unplug and reconnect any SCSI

cables.

3 If the problem persists, remove the data tape, insert a cleaning

cartridge to clean the tape drive (see Cleaning the Tape Drive

page 41).

4 After the tape drive ejects the cleaning cartridge, reload the data tape

and retry the backup operation.

This TapeAlert message . . . Signifies . . .

The operation has stopped because

an error has occurred while reading

or writing data which the drive cannot

correct.

that a media error occurred

during a read or write operation.

Proceed to step 1 of the following

procedure.

The tape is from a faulty batch or the

tape drive is faulty.

or:

The tape is damaged or the drive is

faulty. Call the tape drive supplier

helpline.

that a media error occurred

during a read or write operation.

These messages frequently

appear in addition to the “

The

operation has stopped because...

”

message. In this case, proceed to

step 1 of the following procedure.

Otherwise, repeat the backup

operation with a known good

tape and proceed to step 1 of the

following procedure if the

problem persists.

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