Quantum TC-L32BX-EY Guía de usuario descargar pdf (Pagina 89)

Chapter 7 Troubleshooting Guide

Troubleshooting Suggestions

LTO-3 Half-Height Tape Drive User’s Guide 75

2 If other LEDs are on, reset the tape drive by either:

• Pressing and holding the Eject button on the front panel for more

than 5 seconds and releasing it (both internal and tabletop drives)

• Cycling the drive AC power switch off and on (tabletop tape

drive only)

3 With the

Power LED on and all other LEDs off, press the Eject button

on the front panel.

IF . . . THEN . . .

the

Drive LED flashes, with no

other LED indicators on,

wait for the tape to eject

(normally takes from 2 to 3

minutes).

• If the tape ejects, and the

Drive

LED stops flashing, the

problem has been resolved.

• If the tape does not eject, and

there are no other LED

indications, contact Technical

Support to resolve the

possible problem with the

tape drive.

you see a message similar to:

You cannot eject the cartridge

because the tape drive is in use.

Wait until the operation is complete

before ejecting the cartridge. The

backup software may still have the

tape drive in prevent mode so that

the cartridge cannot be ejected.

Use the backup software

commands to eject the tape.

use the mt offline command to

eject the tape.

Note: In UNIX/Linux

environments, the

message may not

appear, even though

the operating system

prevents the drive from

ejecting the tape. Use

the

mt offline command

anyway.

the orange

Error LED fast

flashed to indicate a hardware

error,

the cartridge might be

physically jammed inside the

drive. Contact Technical

Support to resolve the possible

problem with the tape drive.

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Quantum TC-L32BX-EY Guía de usuario Pagina 89

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