Quantum TC-L32BX-EY Guía de usuario descargar pdf (Pagina 94)

Chapter 7 Troubleshooting Guide

Troubleshooting Suggestions

LTO-3 Half-Height Tape Drive User’s Guide 80

5 If the problem persists, use the tape diagnostic software to perform a

write/read test with 4 Gbytes of data.

6 Retry the backup operation. If the backup retry:

• Succeeds, the problem is resolved.

• Fails, contact Technical Support to resolve the possible problem

with the tape drive.

Caution: The write/read test will overwrite any data on the

tape. Always use a new/blank or “scratch” cartridge

for diagnostic write/read tests.

IF the diagnostic test . . . THEN . . .

completes normally, retry the backup operation

using the same new/blank or

“scratch” tape that you used for

the diagnostic write/read test.

If the backup retry:

• Succeeds, discard the

original data tape. The

problem is resolved.

• Fails, repeat steps 3 and 4 of

this procedure to clean the

tape drive a second time and

proceed to step 6.

fails, repeat steps 3 and 4 of this

procedure to clean the tape

drive a second time and

proceed to step 6.

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Quantum TC-L32BX-EY Guía de usuario Pagina 94